This Privacy Policy explains how FLUORA collects, uses, stores, and protects your personal information when you visit https://fluoraled.com or purchase products through the Website.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

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1. Business Information

Business Name: FLUORA

Registered Address:
35, 6th Cross, Brindavan Nagar, Mathikere,
Bengaluru (Bangalore) Urban, Karnataka – 560054, India

📞 Phone: +91 9632967753
📧 Email: info@fluoralighting.in
🌐 Website: https://fluoraled.com/

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2. Information We Collect

Personal Information

We may collect the following information:

– Full Name
– Mobile Number
– Email Address
– Billing Address
– Shipping Address
– Order and Transaction Details
– Customer Support Communications

Payment Information

– Payments are processed through secure third-party payment gateways.
– We do not store debit card details, credit card details, CVV, UPI PIN, internet banking passwords, or other sensitive payment credentials.

Technical Information

When you access our Website, we may automatically collect:

– IP Address
– Browser Type
– Device Information
– Operating System
– Website Usage Data
– Cookies and Analytics Information

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3. How We Use Your Information

We use your information to:

– Process and fulfill your orders.
– Provide customer support.
– Send order confirmations, invoices, and delivery updates.
– Improve our Website and customer experience.
– Prevent fraud and unauthorized transactions.
– Comply with legal and regulatory obligations.
– Maintain internal business records.

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4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

– Payment gateway providers
– Courier and logistics partners
– Technology and hosting service providers
– Analytics and marketing service providers
– Government or regulatory authorities when required by applicable law

Information is shared only to the extent necessary for business operations or legal compliance.

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5. Cookies

Our Website may use cookies and similar technologies to:

– Improve Website functionality
– Remember customer preferences
– Analyze Website traffic and performance
– Enhance user experience

You may disable cookies through your browser settings, although some Website features may not function properly.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain customer information only for as long as necessary to:

– Process and fulfill orders
– Provide customer support
– Comply with legal, accounting, and tax obligations
– Maintain business records

Information is securely deleted or anonymized when it is no longer required, unless retention is required by law.

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8. Your Rights

Subject to applicable laws, you may request to:

– Access your personal information
– Correct inaccurate information
– Update your details
– Request deletion of your personal information where legally permissible

To exercise these rights, please contact us at info@fluoralighting.in.

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9. Third-Party Websites

Our Website may contain links to third-party websites or services.

FLUORA is not responsible for the privacy practices, content, or security of such third-party websites. We encourage users to review their respective privacy policies before sharing personal information.

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10. Children’s Privacy

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the updated Privacy Policy.

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12. Contact Information

FLUORA

📞 +91 9632967753
📧 info@fluoralighting.in
🌐 https://fluoraled.com/

Registered Address:
35, 6th Cross, Brindavan Nagar, Mathikere,
Bengaluru (Bangalore) Urban, Karnataka – 560054, India